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You are here: Home / Archives for Lumber Memo

President’s Commentary

September 15, 2026 by PLM

By Steve Firko, President I hope you and your families enjoyed a safe, relaxing summer and found time to recharge. As we move into the final months of 2026, I want to share a brief update on our business and the trends we're seeing across the industry. Through July, PLM has written nearly $275 million... [Read More]

Filed Under: Digital Lumber Memo, Lumber Memo

Building a Safety Culture That Reaches Every Generation

September 15, 2026 by PLM

Laura PageBy Laura Page, Director - Green Tree Risk Partners Walk into almost any workplace today and you’ll likely see something that would have been unusual decades ago: four generations working side-by-side. Baby Boomers, Generation X, Millennials, and Generation Z bring different experiences, expectations, communication styles, and approaches to learning. From my perspective in the workers’... [Read More]

Filed Under: Lumber Memo

Strengthening Loss Prevention in LBM Businesses to Avoid Costly Litigation

September 15, 2026 by PLM

By Sean Briscoe, Vice President - Loss Control, Courtney Flanagan, Vice President - Claims Costs of insurance claims continue to skyrocket due to nuclear verdicts – leaving business owners in high-severity niches like lumber at risk of losing it all. In today’s litigious landscape, plaintiff attorneys are casting a wider net to determine which parties... [Read More]

Filed Under: Lumber Memo

What to Expect After Reporting a Motor Vehicle Accident Claim

September 15, 2026 by PLM

By Traci Barber, Vice President - Customer Service A quick guide to the reporting process, claims assignment, and next steps. When a motor vehicle accident occurs, timely reporting helps ensure the claim can be reviewed, assigned, and handled as efficiently as possible. Reporting the accident within 24 to 48 hours allows the claims team to... [Read More]

Filed Under: Lumber Memo

In It Together: How PLM Representatives Provide Relationship Value

September 15, 2026 by PLM

By Natalie Griffith, Business Development Consultant and Mike Zdrojewski, Loss Control Consultant For lumber and building materials (LBM) businesses, the value of an insurance relationship occurs well before a claim does. PLM insureds have direct access to both business development representatives (BDRs) and loss control professionals who can help them address coverage questions, potential hazards... [Read More]

Filed Under: Lumber Memo

Turning Telematics Data into Safer Driving

September 15, 2026 by PLM

By Dan Braiman, Loss Control Director For lumber and building materials businesses managing commercial fleets, an unsafe driving habit can become a costly accident in seconds. While motor vehicle records and claims histories provide important information about drivers, they often reveal a problem after an incident has already occurred. Telematics gives fleet managers an opportunity... [Read More]

Filed Under: Lumber Memo

The Benefits of Filing a Claim via Subrogation

September 15, 2026 by PLM

By Kristine Schmidt, Claims Manager Most vehicle owners have a story to share on a frustrating claims experience after their vehicle was involved in an accident. The same holds true for many lumber and building material business owners, whose drivers become involved in a vehicular accident where they were not at fault. Often, business owners... [Read More]

Filed Under: Lumber Memo

Spotlight on PLM

September 15, 2026 by PLM

Celebrating John Kennealy’s Service and Welcoming Courtney Flanagan PLM is proud to recognize John Kennealy following his retirement from PLM and to welcome Courtney Flanagan as his successor as Vice President of Claims. John led PLM’s claims function for more than seven years, concluding a distinguished 43-year career in the insurance industry. During his tenure... [Read More]

Filed Under: Lumber Memo

President’s Commentary

June 9, 2026 by PLM

By Steve Firko, President Before delving into an overview of our operating results, I wanted to comment on how exciting it is to be a Philadelphia-based mutual insurance company while the country is celebrating its 250th anniversary. As the cradle of liberty and birthplace of our nation, Philadelphia will host an exciting series of celebrations... [Read More]

Filed Under: Digital Lumber Memo, Lumber Memo

Protecting LBM Businesses from Construction Defect Claims

June 9, 2026 by PLM

Carolyn Casey HeadshotBy Carolyn Casey, Litigation Claims Manager Construction defect claims have become more common and complex across the lumber and building materials industry in the past year due to a combination of industry growth, project complexity, labor shortages, shifting litigation trends and other factors, leading to significant financial losses and operational disruption. This growing risk places... [Read More]

Filed Under: Lumber Memo

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Pennsylvania Lumbermens Mutual Insurance Company
One Commerce Square
2005 Market Street, Suite 1200
Philadelphia, PA 19103

Toll Free: 1.800.752.1895
Fax: 215.625.9097
CustServ@plmins.com

              
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