By BJ Gardner, IT Director When I started my career at Pennsylvania Lumbermens Mutual Insurance Company 20 years ago, managing technology and cyber risk was relatively contained to internal data management and physical data centers. The common practice across industries was to handle systems internally, as data stayed within the four walls of the organization.... [Read More]

By Ray Rogers, Property Claims Director and Stephen Hicks, Vice President of Underwriting Failing equipment can shut down an entire business, and maybe not for the reasons you think. Too often insureds knowingly and unknowingly operate with equipment that is grossly undervalued and underinsured only to later learn they are on the hook for hundreds... [Read More]

By Lindsey DiGangi, Vice President of Field Operations As a business owner, you have responsibility for the safety of the visitors who step onto your property. Don’t have regular customer foot traffic? Don’t think this article isn’t for you- visitors include all invitees, such as contractors or vendors you have in your facility, along with... [Read More]

PLM proudly took home the Employer of the Year award at the Insurance Insider US Honors 2025 in New York on September 25th. A team of PLM colleagues were on hand to accept this incredible recognition. This award celebrates PLM’s commitment to building a thriving company culture — one that values professional growth, supports our... [Read More]

We are pleased to return a dividend to the participating members of the NEMEON Safety Group Dividend Plan. The group ended with a 10.92% group loss ratio after final calculations, earning the members a 7.5% dividend for their 2024/2025 plan year. Dividend checks were sent directly to all participants in October. NEMEON is a purchasing... [Read More]

As we approach the season of giving, it is the perfect time to reflect on the important role charitable giving plays in our communities. At PLM, charitable giving and volunteerism is a cornerstone of our company. We’ve implemented year-round philanthropy efforts to help our communities and strengthen our company culture. We see charitable giving as... [Read More]

Your business can’t afford to lose revenue over winter, making it crucial to take proactive measures to minimize business disruption in the upcoming months. With the winter season approaching, we wanted to remind you of some key tips on protecting your business in the face of the harsh conditions. Blistering winds, freezing temperatures, and icy... [Read More]

Written by Matthew Kienholz VP Marketing Each year, PLM participates in a robust schedule of events to stay engaged with our customers and industry partners. These events provide invaluable opportunities to immerse ourselves in trade association and buying group environments where we can cultivate meaningful dialogue and learn about emerging industry trends and challenges. These... [Read More]

I’d like to begin this Lumber Memo with a financial update on where we currently stand. Our total year-to-date production numbers are below plan, although new business is on target from both a unit and premium perspective. When looking at renewals, 92% of our customers chose to renew their insurance with PLM, which is well... [Read More]