PLM is proud to announce that our own Tricia Kilrain, Assistant Vice President of Field Operations, has been awarded one of the HBS Dealer Top Women in Hardware & Building Supply Awards for 2025. Tricia is one of their Business Excellence Award Winners. The Business Excellence award recognizes a leader who has demonstrated achievement, growth... [Read More]

Written by Erin Selfe Senior Vice President Information Technology Many people use the same password across multiple accounts.  This is dangerous and is one of the leading causes of data breaches. Cybercriminals use programs to figure out variations of breached user names and passwords to gain access to other online accounts. Once they have one... [Read More]

Written by Sydney Stenson Underwriter Did you know that PLM has an appetite for hardware stores of all sizes? From small, independently owned stores to larger home centers, our unique solutions offer protection for an industry that has always been the backbone of its community. Our commitment to hardware stores doesn’t end with our small... [Read More]

Written by Lindsey DiGangi Vice President- Field Operations When choosing what to write for our newsletter each edition, we listen, we observe, and we speak from experience. Claims experience, in particular. One area of growing concern is our general liability claims experience. Why is that the case? Simply put, we live in a litigious environment... [Read More]

Written by Ray Rogers Property Claims Director Fraudulent credit card purchases are a continuing problem for lumber businesses. Often in these incidents, perpetrators will use stolen or fake credit card numbers to order mass quantities of building materials from a business. Unknowingly, the lumber company will then have the product delivered to the business. Several... [Read More]

As a reminder please have your clients adhere to the following requirements when submitting motor vehicle forms. NY State Specific (Plate Transfers) In NY when transferring license plates from one vehicle to another, they track coverage based on reporting of the original vehicle. Once a vehicle is dropped from a policy it is automatically reported... [Read More]

We are proud to announce that PLM has been named a PropertyCasualty360’s Insurance Luminaries honoree in the category of Innovation in Workplace Culture. This recognition celebrates innovation in the property and casualty insurance industry. The program spotlights top professionals, teams, organizations, programs, practices, and products within the sector that strive to modernize and humanize the... [Read More]

PLM, the largest mutual insurer dedicated to wood-related businesses, appointed two new members to its Board of Directors: Steve Sallah and Don Blackwell, CPA. Sallah and Blackwell have a proven track record with careers in financial leadership positions at major lumber and building materials and insurance businesses, respectively. “Steve and Don bring not only deep... [Read More]

The Keys to a Successful Submission Did you know that every year, we receive on average 3,500 new business submissions at PLM, and we will decline to quote 60% of them? Why such a high number? As a specialty mutual carrier, our charge is to be a stable financial cornerstone to the industries that we... [Read More]