As you may have read in the last edition of the Lumber Memo, we recently rolled out AskNicely, our net promoter score survey, which is meant to check in with you periodically to see how your PLM experience is going. While we talk to the industry and our insureds regularly, we feel that checking in directly has been an invaluable experience for PLM to learn about you.
Plumb Safety: Helping Wood Businesses Maintain Safe Electrical Wiring and Heating Systems
As you may have read in the last edition of the Lumber Memo, we recently rolled out AskNicely, our net promoter score survey, which is meant to check in with you periodically to see how your PLM experience is going. While we talk to the industry and our insureds regularly, we feel that checking in directly has been an invaluable experience for PLM to learn about you.
Anytime Risk Management (ARM)
As you may have read in the last edition of the Lumber Memo, we recently rolled out AskNicely, our net promoter score survey, which is meant to check in with you periodically to see how your PLM experience is going. While we talk to the industry and our insureds regularly, we feel that checking in directly has been an invaluable experience for PLM to learn about you.
Spotlight On: PLM Employees Step Up to Give to the United Way
During our July Board of Directors meeting, Sean Briscoe was appointed to Assistant Vice President – Underwriting. This appointment reflects the leadership and success Sean has brought to PLM over the last five years.
Spotlight On: Helping Cristo Rey High School Sing Out
During our July Board of Directors meeting, Sean Briscoe was appointed to Assistant Vice President – Underwriting. This appointment reflects the leadership and success Sean has brought to PLM over the last five years.
President’s Letter
The long summer is over here in Pennsylvania (or for me, New Jersey, since I am working from home). While we are all still dealing with COVID-19, we at PLM have also been contending with the western wildfires and two hurricanes that made landfall in the U.S., as well as a surge of interest from many wood businesses throughout the country.
The Dovetail: Is your client’s inventory properly insured?
COVID-19 has brought soaring demand and prices to the lumber industry, as people nationwide have begun renovating their homes or building new ones during the pandemic. According to MarketWatch, both lumber futures and lumber demand have doubled since the beginning of the pandemic.
Top Workplace
If you work with PLM, you know our employees’ dedication and knowledge are at the core of the services and products we provide. That’s why we are proud to announce that PLM was recognized as a Top Workplace in the Greater Philadelphia Area for the second year in a row.
Claims Toolbox – Fast Track Claims
It has always been PLM’s priority to provide not only advanced insurance knowledge and experience for the wood industry, but also exemplary customer service. This is especially true of claims, as we strive to fulfill our fiduciary responsibility to our customers and the promise that we will be there for them through some of their toughest times.
Plumb Safety: An Update to Net Promoter Score
As you may have read in the last edition of the Producer Update, we recently rolled out AskNicely, our net promoter score survey. This is how we check in with our customers and brokers periodically about their experience with PLM.
