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You are here: Home / Lumber Memo / Spotlight On: Improvements to Our Invoices

Spotlight On: Improvements to Our Invoices

October 3, 2024 by PLM

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Spotlight On: Improvements to Our Invoices

We have listened to the feedback we have received from our customers and have made some changes that you will begin to see in your upcoming invoices. We have updated the invoice formatting to make the information more easily digestible as well as a few additions outlined below. These updates were requested by you, our customers, and we are always looking for additional feedback to help improve your PLM experience.

  • We have added easily accessible contact information for your broker
  • Payment Methods are now broken out by type and explained
  • Your monthly payments are now outlined in a schedule format with due dates and amounts clearly laid out

If you have any questions, please reach out to our Customer Service team at custserv@plmins.com or 1.800.752.1895

Lumber Memo: Issue 4 – 2024

IN THIS ISSUE:

    • President’s Commentary
    • Cyber Corner: Steer Clear of Fake Login Pages
    • Green Tree Risk Partners: Never Say No 
    • Plumb Safety: Best Practices for Forklift Safety
    • Plumb Safety: Preventing Oily Rag Fires
    • The Dovetail: Acquisition Due Diligence: Are These Items on Your List?
    • Your Feedback Matters: PLM’s NPS Surveys
    • Spotlight On: Improvements to Our Invoices
    • Spotlight On: Recent Awards
    • Spotlight On: Upcoming Events

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Your Feedback Matters: PLM's NPS Surveys

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Spotlight On: Recent Awards

Filed Under: Lumber Memo

Pennsylvania Lumbermens Mutual Insurance Company
One Commerce Square
2005 Market Street, Suite 1200
Philadelphia, PA 19103

Toll Free: 1.800.752.1895
Fax: 215.625.9097
CustServ@plmins.com

              
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