Policyholder Perspective

Last year, our business was significantly impacted by Hurricane Florence. The claims team at PLM did an excellent job handling our claim. They were very approachable, timely and fair. What impressed us the most though was that we received a call from PLM’s customer service before Florence hit the area. PLM was there for us even before we needed them. As a result, we knew exactly what we needed to do to file a claim when the time came. This was a traumatic time for us. Not only was our business affected, but there was damage to our homes, the area was without power for two weeks, and many of our employees lost everything. PLM’s proactive customer service was very helpful to making this recovery process a little easier.

–  Elise Hollingsworth, Co-owner of Hollingsworth Cabinets & Interiors, Inc.