Spotlight On: IMCA Showcase Award Winners Congrats to PLM’s Marketing Team for bringing home three awards at the Insurance Marketing and Communications Association (IMCA) Ignite Conference in Orlando late June. The IMCA Showcase Awards acknowledge innovative work from professionals in the insurance marketing and communications field. This year's entries were the most competitive in Showcase... [Read More]

Spotlight On: Improvements to Our Invoices We have listened to the feedback we have received from our customers and have made some changes that you will begin to see in your upcoming invoices. We have updated the invoice formatting to make the information more easily digestible as well as a few additions outlined below. These... [Read More]

Your Feedback Matters: PLM’s NPS Surveys For the past couple of years, PLM has implemented NPS surveys in our processes. This initially started as a touchpoint with our customers and brokers to see how their experience with PLM was going. We continually refine this program to expand it through identifying different interaction points and personalizing... [Read More]

Acquisition Due Diligence: Are these Items on Your List? By Lindsey DiGangi When considering making an acquisition as a business owner, it’s critical that you have a full understanding of your target company. Risk is an inherent part of the deal, but have you considered them all? With our position in the industry, insuring many... [Read More]

Preventing Oily Rag Fires We often like to share safety tips regarding different hazards especially on emerging new risks. However, it is good to go back to the basics from time to time to remind you of those risks that you should not lose sight of. One example is the proper disposal of oily rags.... [Read More]

Best Practices for Forklift Safety Forklift accidents rank consistently among the most common claims we see each year at PLM. While most are small in nature, every now and then, a forklift accident can create serious injuries—even fatalities—and multi-million dollars’ worth of damage. And that doesn’t even include the additional negative impacts that a mishap... [Read More]

Never Say No By Angelo Ganguzza Back in April of 2019, shortly after PLM acquired the AmTrust Lumber book of business, John Smith and I sat down and mapped out what a wholesale brokerage agency would mean to our operations. It was clear that there was a place. PLM, the largest property and casualty insurer... [Read More]

Cyber Corner: Steer Clear of Fake Login Pages For cybercriminals, stealing your login information can be just as valuable as stealing your bank account information. If they gain access to your email and password, they may find clues in your account that they can use to create highly targeted phishing attacks against you, your organization,... [Read More]

I would like to begin this commentary by sharing that for the first time in our nearly 130-year history, our policyholder surplus has surpassed the $200 million mark! So, you are wondering, why is this a big deal? These are funds that we hold “in reserve” for the benefit of our policyholders. These funds are... [Read More]

In each issue of our newsletter, we like to share some of the upcoming shows that PLM and its people will be in attendance. Throughout the year, we travel across the country, engaging in various events in the wood and insurance industries. In 2023 alone, PLM participated in a total of 182 shows – 106... [Read More]