“We have been more than pleased with the recent service we received from Pennsylvania Lumbermens Mutual Insurance (PLM) in regards to our mill fire claim we filed. PLM was very responsive and helpful after our fire in assisting us through the claims process. They were easy to work with and responded to our claim in a timely, speedy manner. Many independent adjusters wanted to negotiate on our behalf, but we opted to work directly with PLM, and we would do the same again. The PLM adjuster went above and beyond to make us feel at ease throughout the process and treated us fairly. There was no adversarial relationship at any point during the handling of our claim.
As a result of working with PLM, we learned to be adequately insured. They have helped in making sure we are neither over or underinsured. Secondly, we have learned that when filing a claim with an insurance company like PLM, we can get quality adjuster service through their own adjuster as opposed to some insurance companies requiring the use of a public adjuster who takes a cut of the portion of the proceeds.”
– Jeremy Manthei, President & CEO Manthei Veneer
