By Traci Barber, Assistant VP – Customer Service
Overland Solutions Inc. (OSI) is the premier auditing company with which Pennsylvania Lumbermens Mutual Insurance Company has contracted to conduct general liability audits for our policyholders. Overland Solutions Inc. has professional auditors located throughout the United States who are authorized to handle audit requests from us. If your company is selected for audit, you will receive a letter from the Overland auditor acknowledging who they are, who requested their services, and why their services were requested.
In addition, you will receive a phone call from the auditor to arrange an appointment date and time. Prior to the scheduled appointment, the auditor will contact you again to confirm the appointment. Overland Solutions Inc. will only contact your company at the directive from us. If at any time you have any questions about why Overland Solutions Inc. is contacting you, please contact our Customer Service Department where a team member can confirm that we have requested a general liability audit for the company. Customer Service can be reached at 1-800-752-1895.
