By: Traci Barber, Assistant VP of Customer Service
No one wants to think about a loss. Whether it be a fire, an auto accident, or storm damage to a building, client losses are potential occurrences and something that needs to be protected against.
When a loss happens, there are a million things to think about: Is everyone safe? How bad is the damage? What should be done next? How do I notify the insurance company? The answer to the last question should be a simple and easy process.
The process begins with a First Notice of Loss (FNOL), the initial report made to the insurance provider following loss, theft, or damage of insured assets. The easiest and fastest way to submit a FNOL to PLM is through our Claims Portal found on our website at https://www.plmins.com/claims/.
By submitting the FNOL through the PLM Claims Portal, you are directly entering the information into our claims system for the fastest and most accurate submission. You do not need to worry about time of day; the FNOL can be entered at any hour through the portal. Once you submit the claim through the PLM Claims Portal, you will immediately receive a claim number, a copy of the completed FNOL and confirmation of receipt from a claims examiner within 24 hours.
Whether you are submitting the claim via the Claims Portal, or you are faxing or emailing a notice of a loss, it is important that the FNOL is complete and accurate. Be sure to supply all available contact information. The more detailed the submission is, the quicker we can get started on the claims process.
Using the PLM Claims Portal is the most efficient way to submit your claim, but the other methods listed below are also valid.
Fax Number: 215.829.1211
Phone Number: 800.752.1895
Email: claims@plmins.com
