Your Feedback Matters: PLM’s NPS Surveys For the past couple of years, PLM has implemented NPS surveys in our processes. This initially started as a touchpoint with our customers and brokers to see how their experience with PLM was going. We continually refine this program to expand it through identifying different interaction points and personalizing... [Read More]

Acquisition Due Diligence By Lindsey DiGangi When considering making an acquisition as a business owner, it’s critical that they have a full understanding of their target company. Risk is an inherent part of the deal, but have they considered them all? With our position in the industry, insuring many businesses who have made acquisitions, these... [Read More]

Preventing Oily Rag Fires We often like to share safety tips regarding different hazards especially on emerging new risks. However, it is good to go back to the basics from time to time to remind you of those risks that one should not lose sight of. One example is the proper disposal of oily rags.... [Read More]

Best Practices for Forklift Safety Forklift accidents rank consistently among the most common claims we see each year at PLM. While most are small in nature, every now and then, a forklift accident can create serious injuries—even fatalities—and multi-million dollars’ worth of damage. And that doesn’t even include the additional negative impacts that a mishap... [Read More]

Never Say No By Angelo Ganguzza Back in April of 2019, shortly after PLM acquired the AmTrust Lumber book of business, John Smith and I sat down and mapped out what a wholesale brokerage agency would mean to our operations. It was clear that there was a place. PLM, the largest property and casualty insurer... [Read More]

Cyber Corner: Steer Clear of Fake Login Pages For cybercriminals, stealing your login information can be just as valuable as stealing your bank account information. If they gain access to your email and password, they may find clues in your account that they can use to create highly targeted phishing attacks against you, your organization,... [Read More]

In each issue of our newsletter, we like to share some of the upcoming shows that PLM and its people will be in attendance. Throughout the year, we travel across the country, engaging in various events in the wood and insurance industries. In 2023 alone, PLM participated in a total of 182 shows – 106... [Read More]

At PLM, we are dedicated to supporting you and your business every step of the way. Recognizing that there is never a convenient time to experience a loss, we strive to help you prevent avoidable incidents through proactive measures and comprehensive safety resources. In order to aid you in the risk management for your business,... [Read More]

As businesses in the lumber industry face increasingly sophisticated security threats, PLM is dedicated to providing innovative solutions to safeguard our insureds’ operations. One such solution is Tattletale, a revolutionary portable alarm system that offers robust and flexible security In today’s fast-paced world, security threats are more prevalent and varied than ever before. Lumber businesses... [Read More]