PLM is dedicated to the safety of our customers, wood products and insurance industry partners, employees and communities.
We will be sharing communications and resources to keep you informed during the coronavirus pandemic. While we coordinate our employees to work from home, we want to ensure that you can always reach us: Contact Us Here
Additionally, get access to a Safety and Preparedness Video by Mastery, our loss control streaming service provider.
STOP THE SPREAD: DOWNLOAD OUR COVID-19 SAFETY SIGNS
REOPEN AND SHUTDOWN CHECKLISTS:
From the difficulties for our insureds forced to temporarily close to the less obvious risks that come with opening back up, use these resources for shutdown and start-up guidelines as you guide your business through these unprecedented times.
PLM President John Smith Discusses the Pandemic
PLM President & CEO John K. Smith discusses the COVID-19 pandemic, its impact on the wood products industry and how PLM’s insureds and own operations rise to meet the challenges.
Customer Service is Here for You
- Online: custserv@plmins.com
- Phone: 800-752-1895
ePayments for Easier Access
- Make payment: ePayments page
- More info: Payment options
Claims Service
- CLICK HERE for information on how to report a claim
Protecting Yourself Against Cyber Attacks
- Cyber risks have increased with greater numbers now working from home
- Download the Cyber Tip Sheet from HSB and PLM

Communications
